LifeWorks App Information

Whenever you are adding ‘apps’ to your smartphone or applications/programs on to any of your personal devices please be careful to read and understand the Terms and Conditions and what may or may not be tracked.   This is true from banking apps to health apps and brings us to the recent introduction of Lifeworks.

With the “New” LifeWorks app which is voluntary to use, we want to bring awareness to some details that may not be easily known.

The LifeWorks “app” terms and conditions may be viewed as intrusive, this includes but not limited to:

  • Tracking of website usage data and the ability to provide that information.
  • Wearable devices data, (FitBit, smart watches etcetera) may be used to provide information.
  • Asks for Financial info (like banking details), even though this is supposed to be free.

Extracted from Lifeworks Terms and Conditions.   Please read all of the terms and conditions carefully so you are aware and understand.

Biometric information:

Your weight, height, body mass index, waist circumference, cholesterol, lipoprotein, triglycerides, glucose and blood pressure readings, sleep patterns or other similar information provided by you or collected by your devices or wearables.

Health information:

The state of your physical and/or mental health which we receive in connection with your use of our services, through connected devices or through any health risk assessment you complete.

When Does Morneau Shepell Share Your Personal Information?
Morneau Shepell may share your personal information with:

  • Other Morneau Shepell entities in order to serve you, including for our internal management and administrative purposes.
  • Third‑party service providers who are required to keep your information confidential and secure and are restricted from using or disclosing information for reasons other than performing services on our behalf or to comply with legal requirements.
  • Third parties and partners in the event of a potential merger or acquisition, transfer of assets, reorganization or bankruptcy. These parties are also required to keep your information confidential and secure and are restricted in their use of information to this purpose.
  • Government, regulatory and law enforcement agencies to meet our compliance, regulatory, and risk management obligations or to comply with the law.
  • The general public and other users when you post or share comments, blog postings, testimonials, or other similar information on our technology platforms
  • Your sponsoring organization or health plan provider when you provide your express or implied consent or if we are required to do so by law.

International Transfers of Information
Morneau Shepell is a global organization with affiliates, partners and subcontractors located in many countries around the world. To provide our services to you, Morneau Shepell may exchange personal information across geographical borders with Morneau Shepell entities, affiliates or service providers in other countries working on our behalf in accordance with applicable law.

Examples of countries we transfer and exchange personal information with include, but are not limited to, the United States of America, the United Kingdom, Canada and Australia.

Storage of Your Information
Morneau Shepell may store your personal information in its databases located in the United States, Canada, the United Kingdom or other countries. Some of our service providers may also store or access personal information from countries other than where you reside or receive services, and in those circumstances, are subject to the laws of that jurisdiction. Because of this, there may circumstances where other foreign governments, courts, law enforcement agencies or regulatory agencies are entitled to access the personal information collected and held by Morneau Shepell or our sub-contractors.

If you are visiting our website from a country other than Canada, your communication through our website or any of our services may result in the transfer of information across international boundaries. By using our website or any of our services, you consent to the collection, storage, and processing of your information in Canada and other countries (including the United States, the UK and Australia) in accordance with applicable data protection legislation.

We want you to be informed.  Review the terms and understand them, before downloading!

Trina Carroll ~ Terry Oakley ~ Jane Proudlove